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  Main Page › Business & Commerce › Advertising & Business Promotion
   
 

An Inconvenient Truth ? A Failure to Persuade

   
Author: Tom Dougherty
 

< P > < S T R O N G > L e a r n F r o m S u c c e s s < / S T R O N G > < / P > < P > S t e a l i n g S h a r e i s i n t h e p e r s u a s i o n b u s i n e s s , m a k e n o m i s t a k e a b o u t i t . O u r b u s i n e s s c a t e g o r y i s b r a n d d e v e l o p m e n t b u t o u r b r a n d w o r k m u s t b e , b y d e f i n i t i o n , p e r s u a s i v e . O u r g o a l f o r o u r c l i e n t s i s t o c r e a t e b r a n d s t h a t g r o w m a r k e t s h a r e b y p e r s u a d i n g c u s t o m e r s w h o c u r r e n t l y d o n o t u s e o r b u y a g i v e n b r a n d t o r e v i s i t t h e i r p u r c h a s e d e c i s i o n a n d t o c h o o s e d i f f e r e n t l y . W e l o o k f o r e x a m p l e s o f p e r s u a s i v e s u c c e s s e v e r y w h e r e i n t h e m a r k e t . W e c a n a l l l e a r n f r o m b o t h t h e s u c c e s s e s a n d f a i l u r e s o f o t h e r s . < / P > < P > A m o v i e a u t h o r e d a n d s t a r r i n g f o r m e r V i c e P r e s i d e n t A l G o r e c a l l e d “ A n I n c o n v e n i e n t T r u t h ” i s w o r t h y o f c o n s i d e r a t i o n . O s t e n s i b l y , t h i s c r i t i c a l l y a c c l a i m e d t h e a t r i c a l r e l e a s e i s t h e c u l m i n a t i o n o f a l i f e - l o n g p e r s o n a l c r u s a d e b y M r . G o r e t o r a i s e i n t e r n a t i o n a l a w a r e n e s s o f g l o b a l w a r m i n g . T h e f i l m , f o r t h o s e o f y o u w h o h a v e n o t s e e n i t , i s a n a m a l g a m o f a s l i d e p r e s e n t a t i o n M r . G o r e h a s b e e n g i v i n g , b y h i s o w n a d m i s s i o n , o v e r 1 , 0 0 0 t i m e s . T h e f i l m i s c h o c k e d f u l l o f d i s t u r b i n g i m a g e s o f g l o b a l c l i m a t e c h a n g e , r e c e d i n g g l a c i a t i o n s , a n d s c i e n t i f i c d o c u m e n t a t i o n o f t h e i m p e n d i n g g l o b a l c a t a s t r o p h e w e a l l f a c e i f w e d o n o t b e c o m e b e t t e r s t e w a r d s o f o u r t i n y b l u e p l a n e t . U l t i m a t e l y , t h i s f i l m f a i l s i n i t s q u e s t t o p e r s u a d e a n d t h e r e a s o n s f o r t h a t f a i l u r e a r e l e s s o n s t h a t w e a l l s h o u l d l e a r n . < / P > < P > < S T R O N G > C a n A n y o n e B e O b j e c t i v e < / S T R O N G > < / P > < P > P o l i t i c s , y o u w o u l d t h i n k , i s a l l a b o u t p e r s u a s i o n . H o w e v e r , i f y o u l o o k a t i t o b j e c t i v e l y , i t i s r e a l l y a l l a b o u t p a r t y r e t e n t i o n . R a r e l y a r e o p i n i o n s c h a n g e d o r a l t e r e d . A t S t e a l i n g S h a r e , w e s e e b r a n d a s m o r e c l o s e l y a l i g n e d w i t h a n t h r o p o l o g y ( t h e s t u d y a n d o b s e r v a t i o n o f h u m a n b e h a v i o r ) t h a n i t i s w i t h t r a d i t i o n a l m a r k e t i n g . A s s u c h , w e o b s e r v e c h a n g e s a n d d y n a m i c s i n t h e c u r r e n t s o f p o p u l a r c u l t u r e a n d u s e t h o s e u n d e r s t a n d i n g s t o g r e a t l y b e n e f i t o u r c l i e n t s . I t i s n o t l o s t o n u s t h a t t h e p r e s i d e n t i a l d e b a t e s t h a t w e a l l w i t n e s s e a c h f o u r y e a r s a r e m u c h m o r e o f a r i g h t o f p a s s a g e t h a n t h e y a r e a s t u d y i n p e r s u a s i o n . T h e o n l y v o t e r s w h o r e a l l y d e b a t e t h e “ d e b a t e ’ s ” o u t c o m e a r e p o l i t i c a l p u n d i t s w h o s e e m t o f i l l o u t a c h e c k s h e e t o f p o i n t - c o u n t e r p o i n t . T h e y t r i u m p h a n t l y n a m e t h e w i n n e r o f e a c h d e b a t e a n d t h e n t e l l u s w h y . T h e p r o b l e m i s t h a t i f y o u t a l k t o t h e v o t e r s , e v e r y o n e b e l i e v e s t h a t t h e c a n d i d a t e t h e y s u p p o r t e d b e f o r e t h e d e b a t e w o n t h e c o n t e s t . T h e y a l l s e e i t t h r o u g h t h e t i n t e d l e n s e s o f t h e i r o w n b r a n d . E a c h a n d e v e r y v o t e r v e h e m e n t l y b e l i e v e s t h a t t h e i r c a n d i d a t e w o n , e v e n i f i t i s b y t h e s l i m m e s t m a r g i n s . T h e y a r e w i l l i n g t o a r g u e w i t h t h o s e o f t h e o t h e r c a m p w h o j u s t a s v e h e m e n t l y b e l i e v e s t h a t t h e y a r e r i g h t ( w h i c h i s d i f f e r e n t f r o m “ t h e i r c a n d i d a t e i s r i g h t ” ) . < / P > < P > W e s e e t h e s a m e d y n a m i c i n t h e f i l m “ A n I n c o n v e n i e n t T r u t h . ” M u c h t o M r . G o r e ’ s c h a g r i n , w e b e l i e v e h i s f i l m f a i l e d i n i t s d e s i r e t o p e r s u a d e . L e t ’ s l o o k a t a r a t h e r u n s c i e n t i f i c s t u d y t o b e t t e r u n d e r s t a n d w h y . < / P > < P > W e t o o k a d i v e r s e g r o u p o f v i e w e r s t o s c r e e n t h e f i l m , f r o m m a n y p o l i t i c a l p e r s u a s i o n s a n d a g e g r o u p s . I t i s t e l l i n g t o n o t e , t h a t a s i d e f r o m o u r g r o u p , a p p r o x i m a t e l y 1 2 o t h e r p e o p l e s h a r e d t h e t h e a t e r w i t h u s — m e a n w h i l e n i n e t h e a t e r s w e r e s o l d - o u t a n d s h o w i n g t h e n e w “ P i r a t e s o f t h e C a r i b b e a n ” m o v i e , w h i c h w a s o p e n i n g t o s c a t h i n g c r i t i c a l r e v i e w . < / P > < P > < S T R O N G > I t F a i l e d < / S T R O N G > < / P > < P > A s t h e l a t e M a r s h a l l M c L u h a n o n c e p o n t i f i c a t e d , “ t h e m e d i u m i s t h e m e s s a g e ” a n d t h i s w a s b l a t a n t l y e v i d e n t i n t h e g r o u p ’ s r e s p o n s e t o t h e f i l m . T w o s e l f - d e s c r i b e d R e p u b l i c a n s g o t u p a n d w a l k e d o u t . U n c o m f o r t a b l e w i t h t h e “ a t t a c k s ” o n t h e i r o w n p o l i t i c a l p a r t y w h i c h w a s , i n t h e i r o p i n i o n “ b l a m e d ” f o r t h e d e a f e a r o n t h e e n v i r o n m e n t a l i s s u e s c o n v e y e d . F o r t h o s e t h a t s t a y e d , t h e d i s c u s s i o n t h a t f o l l o w e d w a s a l s o w o r t h y o f n o t e . < / P > < P > T h o s e t h a t c o n s i d e r e d t h e m s e l v e s D e m o c r a t s g o i n g i n t o t h e f i l m , f o u n d b o t h t h e m o v i e a n d t h e s c i e n c e c o m p e l l i n g a n d m o v i n g . A f t e r t h e m o v i e , t h e y d i s c u s s e d t h e i r o w n r o l e a n d r e s p o n s i b i l i t y i n t h e q u e s t t o c h a n g e t h e e n v i r o n m e n t a l j u g g e r n a u t . < / P > < P > F o r t h e R e p u b l i c a n s , t h e s t o r y w a s q u i t e d i f f e r e n t . T h e d i s c u s s i o n o f t h e “ s c i e n c e ” h a r d l y g o t o f f t h e g r o u n d . T h e i r s e n s e o f b e i n g a t t a c k e d h a d c l o s e d d o w n t h e i r r e c e p t o r s t o i n f o r m a t i o n a n d t h e y f o u n d g r e a t f a u l t w i t h t h e m e d i u m ( r e a d A l G o r e ) . N o t e x a c t l y t h e r e s u l t M r . G o r e h a d i n m i n d . < / P > < P > F r o m a b r a n d p e r s p e c t i v e , 2 0 m i n u t e s o f e d i t i n g m i g h t h a v e d o n e t h e t r i c k . S c e n e s t h a t m i g h t h a v e b e n e f i t e d h i s c a u s e i f d e l e t e d m i g h t h a v e i n c l u d e d c l i p s o f f o r m e r P r e s i d e n t R e a g a n d i s c u s s i n g “ r o t t i n g v e g e t a t i o n ” a s a m a j o r c a u s e o f g r e e n h o u s e g a s s e s . A n d s c e n e s o f M r . G o r e d e m o n s t r a t i n g t h e i n c o m p e t e n c e o f t h e c u r r e n t a d m i n i s t r a t i o n a n d i t s p r o p e n s i t y t o h i r e b i g o i l i n s i d e r s t o p o s i t i o n s o f i m p o r t w i t h i n t h e c u r r e n t a d m i n i s t r a t i o n . T h e “ s c i e n c e ” o f t h e i n c r e a s i n g l e v e l s o f C O 2 p r o p o s e d b y t h e f i l m h a s b e e n d e c a d e s l o n g a n d w e h a v e h a d o u r f a i r s h a r e o f c o n t r o l b y b o t h p o l i t i c a l p a r t i e s d u r i n g t h a t t i m e . I n s h o r t , n o o n e ’ s o p i n i o n s c h a n g e d . T h o s e w h o a g r e e d w i t h M r . G o r e ’ s a g e n d a w e r e v e h e m e n t a b o u t t h e r i g h t n e s s a n d t h o s e w h o o p p o s e d i t c o u l d n o t g e t p a s s e d t h e p o l i t i c s . < / P > < P > < S T R O N G > S t e a l S h a r e < / S T R O N G > < / P > < P > W h a t d o e s a l l t h i s h a v e t o d o w i t h b r a n d i n g t o s t e a l m a r k e t s h a r e ? J u s t e v e r y t h i n g . M o s t b r a n d s m a r k e t a n d a d v e r t i s e t o t h e i r o w n c u r r e n t c u s t o m e r s a n d i g n o r e t h e p r e c e p t s o f t h o s e “ f r o m t h e o t h e r c a m p . ” A t t i m e s , i t i s e v e n m o r e o f a w a s t e o f f u n d s i n t h a t b r a n d s t a l k o n l y t o t h e m s e l v e s a n d n o t e v e n t h e i r o w n c u s t o m e r s — m e a n i n g t h a t m a n y b r a n d s e m p h a s i z e a t t r i b u t e s t h a t a r e i m p o r t a n t t o t h e b o a r d o f d i r e c t o r s b u t a r e m e a n i n g l e s s i n t h e d e c i s i o n m a k i n g o f e v e n t h e i r c u r r e n t c u s t o m e r s . < / P > < P > I f y o u w a n t t o s t e a l s h a r e , b u i l d y o u r b r a n d ' s t o p e r s u a d e . I n f u s e y o u r b r a n d m e s s a g e w i t h t h e p r e c e p t s o f t h e t a r g e t m a r k e t y o u w i s h t o i n f l u e n c e a n d s p e a k w i t h a s i n g l e - m i n d e d n e s s o f p u r p o s e . S t o p p r e a c h i n g t o t h e c o n v e r t e d a n d e m p a t h i z e w i t h t h o s e y o u w i s h t o i n f l u e n c e . < / P > < P > U n d e r s t a n d t h a t t h e m e d i u m i s t h e m e s s a g e a n d t h a t y o u r b i g g e s t h u r d l e m a y b e g e t t i n g o u t o f y o u r o w n w a y . T o o b a d M r . G o r e w a s u n a b l e t o d o a s m u c h . < / P >

 
 
 

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